Sampling International Chose Clarizen Project Management Software

Published: 11th March 2011
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Sampling International is a international supplier of fabric sampling, swatch books and catalogues. The company specializes in window furnishings, soft and upholstery coverings and architectural hardware.
Clarizen project management software case study describes why Sampling International had selected Clarizen project management software. Sampling International's sales and project management teams are situated in California (U.S.) and Sydney (Australia) while production and manufacturing are mainly handled as a result of the team situated in China. Customers are largely positioned in the US and Australia, although the company has lately expanded its activities and to Europe.
Sampling International's sales and project management functions involve functioning with clients to coordinate the unique components of the managing computer software project. Due to the fact the company's bigger customers work with external style agencies, Sampling International's function involves handling processes between two organizations to coordinate fabrics, ship them from all more than the planet to 1 facility, and then align expectations and tasks with the preproduction, print, design and manufacturing teams in China.

Anthony Lynch, is one of 3 owners of Sampling International and is at the moment based in Australia. He manages and oversees on the internet project operations more than the complete product cycle from initial promoting stages to manufacturing, good quality control and delivery. Since Sampling International's projects and project organizing are handled across 3 continents, the projects can turn into fairly complicated and demands robust management software to manage their complex project management project in window furnishings, soft and upholstery coverings and architectural hardware.
Anthony explains:
"Over the life of the project a lot can transform. In some circumstances we operate with 200 or 300 diverse fabrics from all more than the planet that we need to coordinate and import. Often by the finish of a project there are fewer fabrics since the client made the decision to drop the product or the manufacturer doesn't make it anymore. It's a fluid method all the way as a result of."

Anthony explains an additional matter that affects project complexity and delivery: good quality manage.
"Projects take a extended time due to the fact of the fabrics. When we conduct top quality checks and learn complications with a specific fabric that comes from China, it takes a long time to re-import the fabric that is the correct high quality regular. Good quality manage is component of our job and can be the most essential element that extends the project's length the longest project that we've performed has lasted two years."
Sampling International was founded 4 years ago, and recently skilled significant growth. Previously, the teams had been employing no computer software for planning, but applied Microsoft Excel and Outlook to manage their projects, but management felt that the characteristic-set was limited and the projects have been scattered generating it challenging to manage all the operations across continents. Anthony was convinced that he essential a project management computer software aswell as software package for time that would concentrate all the projects and timelines in a single place for superior transparency and project scalability. He looked into a quantity of software package management project, made deep and comprehansive project management software comparison which includes Tenrox and AtTask.
"To be honest, we chose Clarizen software program for project over AtTask for two key factors. First, we felt that AtTask was an older software package in project management with functions that were set in stone and necessary a lot of workarounds. Second, Clarizen's customer service team was so much far more responsive to our wants which in turn made it less difficult for us to get the method up and running. These two factors were significant promoting points for us", says Anthony.
The new project management software program was well-received and in a very brief period of time. Component of the implementation procedure included coaching meetings and sessions with departments that were involved with the projects. Also, a lot of perform was performed with the engineers-turned project managers who had been not utilised to managing a application for project management and managing individuals outdoors of their department.

Implementing Clarizen project computer software across the organization was a bit of a challenge, largely mainly because the employees managing the projects are not knowledgeable project managers and typically have much less experience with expert project management methodologies. Anthony made the decision that deployment of the application project need to be divided into stages to steer clear of overwhelming the team.
Presently, the initial stage of making a cost quote with new clients is entirely handled as a result of Clarizen software tracking application. The sales representative collects the client facts and passes it along to the internal administrator who opens up a job in Clarizen. Then the assignment is sent to the quoting department that coordinates with the manufacturing team to assemble a quote. With Clarizen, the whole procedure is totally transparent for management. Anthony explains,
"We've certainly turn into additional effective in file sharing and possessing much better control more than our info. With Clarizen plan management we know what the status of all the projects are in genuine time and we're genuinely happy about that. As a project manager I'm by no means searching for a thing, I just dive into Clarizen and pull up the newest quote."
Sampling International has been expanding at a rapidly pace from 15 employees to 500 in just over 4 years. The business has leaned on Clarizen's robust project for software to assist handle this growth:
"Because utilizing Clarizen project manager plan we've grown 80% in the final year we've been capable to absorb the boost with no too considerably overhead. With Clarizen, we're undertaking 3 or four occasions additional quotes with the very same amount of individuals. Being ready to manage the several diverse and complicated processes in one spot has allowed us to develop exponentially."
Sampling International at first began operating with a number of Clarizen project manager software program licenses amongst their crucial product management employees these days the business has moved to the enterprise version and has expanded it user base across all 3 places and in most departments. Anthony plans to expand Clarizen's usage with the time-clock function. He also plans to use Clarizen to supply him with a superior concept of the project workload distribution among employees and the expense of every project. Read more about how simple project management softwarecan helps companies with project collaboration, reduce learning curve and elaborate business goals execution.

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